Prospectus Nº 01

Autumn / Winter 2026

United Kingdom

Good software,
properly built.

Softilo is a UK technology company. We design and build software for other businesses, advise on IT and look after systems once they’re live. We make our own products for shops, clinics and boutiques — and we run an online store on the same code, so we feel every bug before our clients do.

Start a project See our products

01A price before we start: Fixed price or a capped budget, in writing, with what’s out of scope.
02Working software, often: Something you can click on every week or two, not a big reveal at the end.
03We run what we build: Our own shop and products run on this stack, every day, with real customers.
04UK company, UK hours: Registered in England & Wales. Contracts under English law. Replies within a working day.

Section 01 — Softilo Digital

What we do for clients

All services →

01SIC 62012

Software development

Web applications, customer portals, back-office systems and APIs. Designed, built, tested and handed over with documentation your team can actually use.

02SIC 62012

AI & automation

Assistants, voice agents and automated workflows grounded in your own data. We build them to say “I don’t know” and hand over to a person rather than guess.

03SIC 62012

Commerce engineering

Headless storefronts, marketplace integrations and order pipelines. We run our own shop on this stack, so we’ve already hit the problems.

04SIC 62020

IT consultancy

An outside view on the systems you have and the ones you’re about to buy. Architecture reviews, technical due diligence and roadmaps with costs attached.

05SIC 62090

Managed IT services

Hosting, monitoring, backups, security patches and a person to call. For businesses that want their systems looked after without hiring a team.

06SIC 62090

Takeovers & rescues

Inherited a system nobody understands, or a project that stalled? We read it, test it, write down how it works and get it moving again — or tell you plainly if it’s cheaper to start over.

Section 02 — Our products

Software we sell, not just build

All products →

Product 01 · Business operating systemEarly access

Softilo One

One platform to run your business.

Softilo One connects to your till and turns sales, stock, staff and supplier data into plain answers: what happened, why it happened, what needs attention, and what to do about it.

For · Independent shops, cafés and multi-site retailers

One Pulse
Profit leaks
One Inbox
One Automate
Procurement
One AI
WhatsApp assistant
Sales & refunds

About Softilo One

One Pulse

Fri 25 Sep · all locations

Net sales: £4,812; −12% vs last Fri
Transactions: 391; −9% vs last Fri
Gross margin: 41.8%; +0.6 pt vs last Fri

Sales by hour

TodayLast Fri

What changed

Sales are 12% below last Friday. 71% of the drop happened between 6pm and 9pm at the High Street shop.

One Inbox · Stock

Oat milk 1L may run out tomorrow at current sales.

Request quotes

Illustration · sample data

Product 02 · AI receptionistPilot

Relay

The phone gets answered. Every time.

When nobody can get to the phone, Relay answers as your business in a natural British voice, books the appointment or takes a proper message, and sends it all to your WhatsApp within seconds.

For · Dental and aesthetics clinics, salons and hospitality

Answers as you
Only your facts
Books, moves and cancels
Straight to WhatsApp
Safety first
Fails into human hands

About Relay

Live call · 01632 960 184

00:48

RelayGood afternoon, Cedar Dental, you’re speaking to the practice’s AI assistant. How can I help?
CallerHi, could I get a hygienist appointment next week? Mornings are best.
RelayOf course. I have Tuesday the 29th of September at half past nine, or Thursday at ten. Which would suit?
CallerTuesday, please.
RelayLovely. Can I take your name and

Tool: check_availability ✓Triage: clearLatency 640 ms

WhatsApp · to the owner

New booking request

Hygienist · Tue 29 Sep, 9:30am

Sarah Patel · 07700 900 461

Existing patient. Prefers mornings.

14:02 ✓✓

ApproveSuggest time

Illustration · sample data

Product 03 · Virtual try-on kioskPilot-ready

Fit Check

See it on you.

A portrait screen in your shop cycles through your outfits. A customer takes a selfie, picks a garment from your rail, and sees a realistic image of themselves wearing it within seconds — then pulls it onto their phone with a QR code.

For · Independent UK clothing boutiques

The 30-second moment
To their phone by QR
Your shop, your colours
Owner dashboard
Built for the shop floor
We install it

About Fit Check

Willowbrook & Fern

Try-on

That suits you.

Camel wool wrap coat · £189

Send to my phoneTry another

Scan to keep it

1Selfie
2Pick a garment
3See it on you

Illustration · sample shop

Section 03 — Client work

Small things,
a proper shop

“An online shop and portfolio for a model-making studio that builds architectural, industrial and corporate models, and handmade rooms, bookshelves and keepsakes.”

Client: Miniature By Minion, Dhaka, Bangladesh
Built: Shop, CMS, local payments, two currencies
Stack: Next.js · Payload CMS · Turso · Vercel

Read the case study

Work by Miniature By Minion, shown with the studio’s shop photography

Section 04 — Retail

We run a shop, too.

Softilo Store sells authentic products from reputable brands — on our own website and on Amazon and eBay. It gives the group steady cash flow and a direct line to customers, and it’s where we test everything we build: the headless storefront, the stock sync across three channels, and the parcel insert that turns marketplace buyers into our own customers.

Visit Softilo Store How the shop works

In the catalogue

Dept.

01Italian PantryPasta, oil, coffee and preserves from Italian producers.
02PetsLeads, beds, bowls and toys for UK and European homes.
03ElectronicsChargers, cables and audio that match their spec sheets.
04Health & FitnessVitamins, minerals, supplements and gym accessories.
05ClothingEveryday basics and activewear from established labels.
06EverydayThe useful things you run out of.

How we work

No surprises.

Four steps on every project, and four rules we don’t bend.

Engagements and pricing →

Step 1
Talk
A call to understand the problem. No charge, no slide deck.
Step 2
Scope
A written proposal with a fixed price or a capped budget, and what’s out of scope.
Step 3
Build
Short cycles with working software you can try every week or two.
Step 4
Look after
Handover, documentation, and support for as long as you want it.

We run what we build: Our own shop runs on software we wrote. When we talk about uptime or checkout conversion, it’s from experience.
Honest numbers: If data is missing, the screen says so. We don’t fill gaps with guesses — in dashboards, in AI answers or in estimates.
Mock-first, test-first: Every external service sits behind an adapter with a working stand-in, so the whole system runs and is tested without live keys.
Plain English: Proposals, documentation and interfaces written for the people who’ll use them, not for other engineers.

Section 05 — The group

One company, many brands.

Softilo is built as a parent company. Software and IT services come first; retail keeps our feet on the ground. Over time, specialist shops and products will run under their own names, sharing the same technology, warehouse and standards.

About the group Get in touch

Softilo Digital

Software development, AI, consultancy and managed IT

Softilo Products

Softilo One, Relay and Fit Check

Softilo Store

Online retail: web, Amazon and eBay

Future brands

Specialist labels under their own names

Got a project in mind?

Tell us what you’re trying to do. We’ll reply within one working day with honest thoughts — including if we think you don’t need us.

Start a project projects@softilo.co.uk

Good software,properly built.